🚀 You'll report to: Head of Sales

📍 Location: Full time at our Glasgow HQ (Hillington) with some hybrid flexibility

The Sales Associate Role

What this role will do

Are you the person who keeps everything in order amongst the chaos?

This is the administrative engine behind two Senior Account Managers. You will gain excellent exposure to enterprise clients with a progression pathway in our sales and account management team.

Your week sits across our key client accounts: completing order forms, replying to finance queries and restock requests, helping Senior Account Managers to build bespoke proposals on our internal platform, liaising with suppliers, shipping and logistics companies, and monitoring back of house stock levels alongside the Logistics team. You will sit in key account meetings as support, notetaker and oversight, and keep HubSpot hygienic after every call. When an Account Manager is out, you'll be responsible for covering their accounts.

We're working with enterprise and hyper-scaler accounts with multiple economic buyers in different departments, different locations, different urgency levels and custom swag requests. There are a lot of fine details across finance, logistics and the full 360 process. Therefore, you should be highly organised and systematic in your approach.

Essential Skills

Highly organised. You manage your own workload between incoming requests from two Senior Account Managers. You'll decide what gets done first when both need something at once.

Attention to detail. Order forms, invoices, pricing and stock figures all pass through you, and a small error becomes an expensive one.

Calm under pressure. Things move quickly and there's a lot of high stakes. You should be able to remain level headed and proactive to keep everything moving.

Excel literate and tech savvy. You should be comfortable in Excel and able to pick up new systems fast. You'll be able to build out your own workflows and agents to support your work here.

Confident, professional communicator. You will take notes in key account calls and write to clients and suppliers. A professional approach is key.

Desirable Skills

• CRM experience, ideally HubSpot

• Previous sales support, administration or client-facing work.

• Experience at a small scaling business or start-up, where processes are still being built.

• Ambition to move into a sales seat. There is a defined route available.

Growth Mindset Over Checklists: We’re looking for impact, not just a perfect cv. If you’re excited about this role but don't check every single box, we still want to hear from you. We see these requirements as a guide; what matters most is your potential to contribute, your passion for our mission, and your ability to solve complex problems.

Application process

1. Initial call with the Talent Lead: an informal call to discuss the role and your relevant skillset

2. Take home challenge: an authentic insight to what you might do in the role

3. In office interview with the Head of Sales and team: you’ll have a chance to showcase your skills through a presentation on the take-home challenge with Q&A

About Go Swag 🚀

We’re reinventing the corporate gifting industry through technology.

Founded by tech entrepreneurs, Go Swag is moving beyond traditional "merch." We believe that software, AI, and smart automation can completely transform how the world’s biggest brands celebrate, reward, and build relationships. While the rest of the industry has been slow to change, we are building a future where technology powers personalisation at scale and operational excellence.

From onboarding packs for new hires to global event giveaways, we deliver sustainable, premium merchandise that recipients actually love and use for years. We handle the entire end-to-end lifecycle - design, production, global storage, and distribution - making branded gifting effortless and borderless.

Why join us?

• Elite Client Base: We are trusted by the most influential companies on the planet, including Meta, Intel, Unilever, ElevenLabs, and Lovable.

• Tech as a Differentiator: We aren't just a gifting company; we are a tech-first platform using NextJS, AI, and automation to disrupt a global market.

• Series A backed and scaling fast: this is an exciting moment to join a high-growth startup with serious momentum behind it.

• Sustainability without Compromise: We champion high-quality, recycled products, moving the industry away from gimmicks and toward long-lasting impact.

Go Swag is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit, and business need, ensuring that every candidate is treated fairly regardless of background or identity.